Imagine: you've created a world-class food safety system. You're ready to enter new markets, confirm your status, and obtain the prestigious European ISO 22000 certificate. You open the certification body's website... and stop. How do you write an application in Polish? How do you accurately describe your processes in English so that you're understood? The fear of being misunderstood or making a mistake at the very first step can put your dreams on hold.
At Guard Is Certification (GUARD IS CERTIFICATIONS Sp. z o.o.), we understand this problem firsthand. And we've solved it. We believe the path to safety should be clear and accessible from the very beginning. That's why we've built a process in which language is not a barrier, but a tool for our shared success.
Communication Without Borders: Our Two-Step Approach
We often talk about the importance of communicating in a common language during an audit. But what if this dialogue begins long before the auditor even arrives at your company?
Step 1: The first point of contact is in your language.
The hardest part is getting started. We've removed this obstacle. You don't need to find a translator just to ask a question or submit a request.
• Write to us in your preferred language: Russian, Ukrainian, Polish, or English.
• Formulate your request in your own words: describe your task, and we'll understand the essence.
• Get an answer in a language you understand: our team will answer all your questions, help with documentation, and guide you through all the preparatory stages without language stress.
We believe that high-quality service begins not with the audit, but with the first "Hello." And we want you to feel confident from the very first minute.
Step 2: Audit in your team's language.
Once the preparation is complete, it's time for the audit itself. And here, our principle remains unchanged. We don't send a "universal" auditor with a translator to you. We select a specialist from our team who speaks the working language of your key personnel—operators, supervisors, and technologists.
This allows us to hear not just words, but the system itself.
Why is language a critical control point for ISO 22000?
The ISO 22000 standard requires "interactive communication." Any inaccuracy in this communication is a potential safety hazard.
• Hazard Management (HACCP): Understanding the difference between "cool" and "rapidly cool" at the line operator level is not a nuance, but the foundation of risk management.
• Personnel Competence (Section 7.2): True competence is tested in live dialogue. When an employee can explain "why I do things this way" in their native language, the auditor gains invaluable information about the true safety culture.
• Traceability and Recall: In the stressful situation of a test recall, there is no time for "lost in translation." Direct questions and quick, precise answers save precious minutes.
The difference is in the details: An auditor who speaks your language vs. an "audit with an interpreter"
We respect the work of professional interpreters. But in the context of a technical audit, direct dialogue will always be far more effective.
When is our approach most effective?
• Your company has a multinational team, especially in production.
• You want to obtain a European certificate but are concerned about the language barrier when communicating with the certification body.
• You strive to build a real, living safety management system, not just a paper one.
• You value your people and understand that they are your most important asset and the bearers of key information.
Investing in understanding
At Guard Is Certification, we build bridges. Bridges between your company and European standards, between management and staff, between different cultures. Our approach is more than just "audits in different languages." This is a comprehensive service where seamless communication is key to success at every stage—from your first email to the certificate presentation.
Choosing a partner who understands you and values your comfort is a smart investment in accuracy, risk mitigation, and building long-term relationships.